Can I use scales to count my money?
Yes – BUT you cannot use just any weighing scales! They have [...]
Why is my note counter skipping notes?
Your note counter may be skipping notes due to the wear on the [...]
Will the future release of the Next Generation Banknotes work in my machine?
Only if you have already upgraded. Once you have upgraded your machine to [...]
Why doesn’t the Next Generation Banknotes work in my machine?
The new notes has new and improved designs and features. If the [...]
Why doesn’t the Next Generation Banknotes work in my machine?
The new notes has new and improved designs and features. If the Next [...]
My back office and terminal are offline, nothing has changed what do I do?
Firstly, restart your Terminals and Internet. Check that all your services are turned [...]
Why aren’t receipts printing?
Make sure receipt printing is turned ON, Check the top right-hand corner [...]
Where can I buy compatible hardware?
At Electronic Business Equipment, we supply all your POS needs! View our [...]
What is a PEA Error?
While it makes it look like your cash register is displaying PEA, [...]
How do I print the previous receipt, if receipt mode is off on my SAM4S ER-390MB?
Even though the receipt function is on “off mode” you can still [...]